Our Privacy Policy

Last updated: November 15, 2024

Introduction

Thank you for choosing Snooze Lane. Your privacy is crucial to us, and this Privacy Policy describes how we collect, use, store, and protect your personal information when you use our Service.

What Information We Collect

We collect several types of information to provide and improve our Service:

• Personal Data: When you sign up for our waitlist, contact us, or create an account, we may collect your name, email address, phone number, and any other information you voluntarily provide.
• Location Data: Our app collects location data to ensure its core functionality of waking you up at the right destination. This data is used solely for the Service and remains confidential.
• Usage Data: We gather data on how you use our app, including device information, IP address, browser type, pages visited, and time spent on pages to enhance functionality and improve your experience.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies, though this may limit some Service functionality.

How We Use Your Information

We use the collected information for various purposes:

• To Provide Our Service: We use your data to ensure Snooze Lane works efficiently, helping you nap worry-free during your commutes.
• To Improve Our Service: Usage data helps us identify areas of improvement to ensure a seamless experience.
• For Marketing Purposes: With your consent, we may use your email to inform you of updates, new features, or offers related to Snooze Lane. You can opt-out at any time.
• For Customer Support: We use your information to respond to your inquiries and provide customer support.
• For Legal Compliance: We may use your information to comply with legal obligations and protect our rights.

Legal Basis for Processing

We process your personal information based on:

• Your Consent: When you provide information voluntarily or opt-in to marketing communications.
• Performance of a Contract: To provide the Service you have requested.
• Legitimate Interests: To improve our Service, ensure security, and prevent fraud.
• Legal Obligations: To comply with applicable laws and regulations.

Who We Share Your Data With

We value your trust and do not sell your personal information. We may share your data with:

• Service Providers: We share data with trusted third-party service providers who assist us in operating our Service, including:
  • Airtable: For storing and managing waitlist and contact form submissions
  • Google Analytics: For analyzing website usage and improving our Service
  • Google Maps: For providing location services
  • Resend: For sending email communications
  • Cloudflare: For hosting and content delivery
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it. Specifically:

• Account information: Retained while your account is active and for a reasonable period thereafter
• Waitlist data: Retained until you request deletion or unsubscribe
• Contact form submissions: Retained for customer service purposes and then deleted
• Usage data: Retained in aggregated, anonymized form for analytics

How We Protect Your Information

We implement reasonable security measures to safeguard your information, including:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of data with access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach. Notifications will be sent to the email address associated with your account.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy. We take appropriate safeguards to ensure your data receives adequate protection.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your personal information ("right to be forgotten").
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to certain types of processing of your information.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
• Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the unsubscribe link in any email or contacting us directly.

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to know what personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request deletion of your personal information.
• Right to Opt-Out: We do not sell your personal information. If we did, you would have the right to opt-out.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, please contact us using the information provided below.

In-App Purchases and Subscriptions

Snooze Lane offers premium features through in-app purchases and subscriptions:

• Payment Processing: All in-app purchases and subscription payments are processed through Apple's App Store payment system. We do not collect, store, or process your payment card information directly. Apple handles all payment transactions securely.
• Subscription Terms: Premium subscriptions may be offered on a monthly or annual basis. Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period.
• Subscription Management: You can manage your subscriptions, including cancellation and auto-renewal settings, through your Apple ID account settings in the App Store or device Settings.
• Free Trial: If offered, free trial periods will be clearly disclosed. Your subscription will begin after the free trial period ends, unless cancelled before the trial expires.
• Price Changes: We reserve the right to change subscription prices. You will be notified of any price changes, and your continued use of the Service after the change constitutes acceptance of the new pricing.
• Refunds: Refund requests for in-app purchases and subscriptions must be submitted through Apple's App Store refund process. Apple's standard refund policy applies. We do not process refunds directly.
• Coupon Codes and Promotions: We may offer promotional codes or coupons that provide discounts or free access to premium features. These codes are subject to the terms and conditions specified at the time of offer.

By making an in-app purchase or subscribing, you agree to Apple's Payment Terms and Conditions. Please review Apple's terms at Apple's Terms of Service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use cookies for:

• Essential Service functionality
• Analytics and performance monitoring (Google Analytics)
• Remembering your preferences

Third-Party Services and Links

Our Service integrates with third-party services:

• Google Maps: For location services. We encourage you to review Google's Privacy Policy.
• Google Analytics: For website analytics. You can opt-out using Google Analytics Opt-out.

These third-party services have their own privacy policies. We encourage you to read their privacy policies to understand how they handle your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email if the changes are significant. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@swftstudios.com.

If you are located in the European Economic Area (EEA) and have concerns about our data practices, you also have the right to lodge a complaint with your local data protection authority.